SHIPPING INFORMATION
Safe, Reliable Delivery
At Wine & Barrel, we’re committed to getting your wine to you safely and on time. Shipping rates are calculated at checkout based on current carrier pricing, unless your order qualifies for a promotional offer.
For help with shipping or placing an order, contact us at support@wineandbarrel.co or (707) 229-8900.
Shipping Options
We work with trusted carriers to provide dependable delivery throughout the United States.
FedEx Ground
Our preferred shipping method for most orders. FedEx Ground offers reliable, cost-effective delivery, with typical transit times of 1–3 business days to the West Coast and 5–7 business days to the East Coast. Additional FedEx Express options are available at checkout.
UPS
UPS shipping services are also available nationwide. You may choose your preferred UPS option during checkout.
GLS Overnight
Available for California customers, GLS Overnight is a fast and efficient option that helps your wine arrive quickly and in excellent condition.
Protecting Your Wine
We carefully monitor weather conditions to help protect your wine from temperature-related damage during transit.
Weather Holds
Shipments may be delayed when temperatures along the route rise above 85°F or fall below 40°F. If a weather hold is necessary, we’ll notify you by email and release your order as soon as conditions improve.
State Shipping Laws
Wine shipping laws vary by state and may change over time. We comply with all applicable state regulations.
Alaska & Hawaii
Orders shipping to Alaska (AK) and Hawaii (HI) must be sent via Two-Day Air. Ground service is not available.
Restricted States
Due to state compliance laws, we are unable to ship directly through our standard services to the following states:
Alabama, Arkansas, Connecticut, Delaware, Michigan, Mississippi, Montana, New Jersey, Rhode Island, South Dakota, Utah, and Virginia
Need Help?
Whether you’re checking shipping eligibility, customizing an order, or exploring expedited options, our team is here to assist.
Email: support@wineandbarrel.co
Phone: (707) 229-8900
RETURNS & CANCELLATIONS
At Wine & Barrel, we take pride in every bottle we produce and are committed to following all applicable laws related to the sale and return of alcoholic beverages.
If you receive a bottle that is damaged, corked, or otherwise flawed, we’re happy to review the issue and may offer a replacement or refund. We may ask for proof of purchase and the unfinished portion of the original bottle to help us evaluate the claim.
Due to alcohol shipping regulations, returns can only be accepted for products that are damaged or flawed. We are not able to accept returns for wine affected by weather during transit or for orders placed in error.
If your shipment is confirmed to be damaged or flawed, we will provide a full refund, including shipping and handling. Orders canceled after they have been released to the carrier may incur return shipping charges.
For help with a return or replacement, please contact support@wineandbarrel.co or call (707) 229-8900.